1800 062 064
Polymaster
Delivery & Installation
Rainwater tanks 13,600ltrs and above are delivered free to site in Victoria and parts of South Australia, Southern New South Wales (remote areas excluded)
Where do we deliver?
South Australia and New South Wales are the southern parts – covering from about Corryong on the Victorian/NSW border up to Yass, across to Hillston and up to Broken Hill, then down to Mildura. From Broken Hill, across the SA border to Orroroo, then down to Port Pirie.
Anything underneath this in South Australia we cover by our fleet of experienced drivers who will take care of your tank.
For all other tanks, delivery is free to store. PolyChoice tanks are delivered free to selected areas. A delivery charge will be incurred for all other areas. Please contact us for delivery eligibility. Other products and areas may incur a freight charge.
For Industrial chemical tank solutions, freight is additional to all product pricing and will be charged as quoted. We strive to minimise these costs and subsidies may apply to bulk shipments. Please enquire at the time of ordering.
Standard Factory Fittings
The overflow, strainer and outlets are installed before your tank leaves the factory.
This saves you money on installation and ensures the tank doesn’t contain any plastic bits (swarfe) that often occurs when fittings are installed on-site and not cleaned before filling with water.
How to prepare for the site delivery
Congratulations for purchasing one of Polymaster’s Quality Rainwater Tanks. If this product is installed correctly and regularly maintained, it should give you trouble free service for years to come.
1 – Ensure access
Our tanks can be quite large making the trucks loads very high and long and we take the job of
delivering your tank safety very seriously.
- The clearance required for truck and trailer is 19 metres long, 5 metres high and 3.5m wide.
- Ensure there are no low-lying branches or powerlines
- Make sure the gate/entrance is wide enough and there is enough turning area for the 19m
long truck and trailer (size of a normal roundabout)
2 – Prepare your tank site
- The tank site must be firm, level and flat. A well compacted sand base or other consolidated fill such as crushed dust is recommended.
- This fill must be free of any rocks, stones or any sharp objects. The base must be 75mm – 100mm deep and at least 600mm larger in diameter than the tank base. The outside of the base must be supported by a retaining wall to prevent erosion.
3 – Prepare your overflow pipe
- The overflow must be piped well clear of the tank to avoid any undermining of the tank base. Ensure that a flexible hose of at least 300 mm (12”) is installed after the tank valve to absorb any shocks or movement.
4 – Keep your tank stand secure
- If tank is placed on a stand, support pipework off the stand, never support pipework off the tank.
FAQs
Congratulations for purchasing one of Polymaster’s Quality Rainwater Tanks. If this product is installed correctly and regularly maintained, it should give you trouble free service for years to come.
Our logistics department will be in contact with you 7 days prior to delivery to;
- confirm your delivery address
- preference for morning or afternoon delivery
- advising access guidelines for delivery to your property
- if you will be onsite when the delivery arrives
When delivering our tanks to site, they need to be placed in a certain position/place on the customers property. To ensure we unload the tanks safely and to meet your needs, we may require some help on site.
It is the purchaser’s responsibility to provide assistance with tank unloading and positioning. Following is a guide.
We endeavour to get it as close as possible to the pad, however it is ultimately the purchaser’s responsibility to position it perfectly.
Yes, we can for a storage fee of $220 inc gst per tank per month. Normally once the tanks have been made and fitted out according to your specifications it is invoiced and shipped.
Our tanks can be quite large making the trucks loads very high and long and we take the job of delivering your tank safety very seriously. Therefore, we have established clear guidelines for our deliveries.
- The clearance required for truck and trailer is 19 metres long, 5 metres high and 3.5m wide.
- Ensure there are no low-lying branches or powerlines
- Make sure the gate/entrance is wide enough and there is enough turning area for the 19m long truck and trailer (size of a normal roundabout)
Polymaster offers free delivery to site in Victoria and parts of South Australia and New South Wales for: 13,600ltr – 50,000ltr tanks (remote areas excluded). For tanks smaller than 13,600ltr, there is a $80 exc GST charge to deliver to site. The areas covered in South Australia and New South Wales are the southern parts – covering from about Corryong on the Victorian/NSW border up to Yass, across to Hillston and up to Broken Hill, then down to Mildura. From Broken Hill, across the SA border to Orroroo, then down to Port Pirie. Anything underneath this in South Australia we cover. For all rainwater tanks, delivery is free store within these areas. For deliveries to areas outside of Victoria, Southern South Australia and Southern NSW, freight is additional. Contact us for your freight quote.
Still have more questions?
If you still have questions about marketing, technical requirements, warranty or more questions about installation, we have all our most frequently asked questions available for you to view at any time.
