Our logistics department will be in contact with you 7 days prior to delivery to;
- confirm your delivery address
- advising access guidelines for delivery to your property
- if you will be onsite when the delivery arrives
We can even offer a courtesy call before your delivery.
The good news is that no-one is required to help the driver unload. Please provide a free and easy access to your site and an identified ‘marked’ area for the tank to be unloaded. Our driver will unload as close as possible your desired location.
If the driver deems the desired location to be too difficult to manoeuvre the truck into, the driver will identify a safe and secure place to unload within your property.
Please note: The driver is unable to physically position the tank onto the ‘pad’. Exact positioning of the tank on the pad remains the responsibility of the property owner.
Yes, we can for a storage fee of $220 inc gst per tank per month. Normally once the tanks have been made and fitted out according to your specifications it is invoiced and shipped.
Our 1,500ltr to 10,000ltr self-bunded tanks are always despatched on a pallet. This means that they can be unloaded with either a forklift or crane with spreader bar. It’s important that it is only lifted from underneath the tank unless there are purpose-built lift lugs welded on. For tanks above this size please refer to the lifting plans.
Polymaster offers free delivery to site in Victoria and parts of South Australia and New South Wales for tanks over 13,000ltr – 50,000ltr tanks (remote areas excluded). For tanks smaller than 13,000ltr, there is a $110 exc GST charge to deliver to site.
The areas covered in South Australia and New South Wales are the southern parts - covering from about Corryong on the Victorian/NSW border up to Yass, across to Hillston and up to Broken Hill, then down to Mildura. From Broken Hill, across the SA border to Orroroo, then down to Port Pirie. Anything underneath this in South Australia we cover.
For all rainwater tanks, delivery is free store within these areas.
For deliveries to areas outside of Victoria, Southern South Australia and Southern NSW, freight is additional. Contact us for your freight quote.
Every industrial tank is different, Contact the industrial team
to ask questions about your delivery.
- Otway and Mountainous Areas (highlighted in Pink)
- Melbourne and Geelong urban areas (highlighter in Green)
Due to these restrictions, Polymaster will be required to transport some of our larger tanks with the aid of escorts or pilots. The regions in pink on the Vic Roads map below indicate where these limitations are in effect, while red lines on the map indicate additional specific roads where restrictions apply.
The cost (if required) of a permit and/or pilot vehicle will be included in your quote that you will receive from one of our representatives.
If you reside in areas such as Otway and Mountainous Areas, or Melbourne and Geelong urban areas the Polymaster team will investigate on your behalf to make sure if there are any permits and/or a pilot vehicle that is required. If so, they will contact you. This process will take 1-2 weeks approximately.
In some areas, it is more cost-effective to purchase multiples of the 13,600ltr tanks than an oversize one.