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Please search our FAQs to find a quick answer to your query. If you require further assistance please Contact Us - We would love to hear from you!
General
What do your tanks weigh?
What is the lead times for custom built chemical tanks?
How often should I replace my chemical tank?
- Number of welded fittings
- Type of chemical being stored
- Whether a tank is bunded or otherwise
- Exposure to other elements
Are tanks and components weatherproof?
Is the smooth wall poly tank weaker than corrugated poly tanks?
Can I drink the water from my tank?
What tank colours are available?
- Mist Green (Pale Eucalypt)
- Slate Grey (Woodland Grey)
- Merino (Paperbark)
- Heritage Green (Cottage Green)
- Smooth Cream (Classic Cream)
- Rivergum (Wilderness)
- Mountain Blue (Deep Ocean)
- Wheat (Harvest)
- Monument
- Beige
- Metal Grey (Ironstone)
- Heritage Red (Manor Red)
- Autumn Brown (Jasper)
- Mangrove
- White (Surf Mist)
- Gully
- Birch Grey (Dune)
- Evening Haze
- Wallaby
- Windspray
- Basalt
- Gull Grey (Shale Grey)
Where can I find your products?
olymaster has over 1300 retail distributors throughout Victoria, Southern NSW and parts of SA; including Nutrien, CRT, Elders, Ag Warehouse, Tradelink, Reece, NRI, AIRR and a whole host of other well supporting independents. These stores vary from place to place, therefore, please contact us to advise you of your local merchandise store.
Delivery
How many people are required on site for tank delivery?
What do I do if I need a Chemical tank or Diesel/AdBlue tank delivery?
What are the unloading procedures for Self-bunded tanks?
Our 1,500ltr to 10,000ltr self-bunded tanks are always despatched on a pallet. This means that they can be unloaded with either a forklift or crane with spreader bar. It’s important that it is only lifted from underneath the tank unless there are purpose-built lift lugs welded on. For tanks above this size please refer to the lifting plans.
My site isn’t ready, can you store the tank until we are ready?
What property access is required for delivery?
- The clearance required for truck and trailer is 19 metres long, 5 metres high and 3.5m wide.
- Ensure there are no low-lying branches or powerlines
- Make sure the gate/entrance is wide enough and there is enough turning area for the 19m long truck and trailer (size of a normal roundabout)

How do I know when my Rainwater Tank will be delivered?
- confirm your delivery address
- advising access guidelines for delivery to your property
- if you will be onsite when the delivery arrives
What is the cost to deliver my tank to site?
Where do you deliver?

Installation
How many people are required on site for tank delivery?
Can I weld my own fittings on the tank?
Do your tanks come with lifting lugs?
My tank is bulging?
What type of base does my tank need to sit on?
Can I have extra or upgraded fittings on my tank?
Can I put my outlet half way up the tank wall?
What fittings will my tank come with?
- Inlet with leaf screen/strainer
- 1 x 90mm overflow
- 1 x brass outlet
- 1 x brass ball valve
- Inlet and leaf screen/strainer
- 1 x 90mm overflow
- 1 x brass outlet
- 200ltr – 5,000ltr tanks = 1” (25mm) outlet & ball valve
- 7,100ltr – 50,000ltr tanks = 1 ½” (40ml) outlet & ball vale
Where can I position my tank fittings?





Can my tank be partially buried?
Technical
What is the difference between stated volume and effective volume?
What is the bund capacity?
Do I need to service the bund alarm?
Can a high/low alarm be connected to control panel?
Are polyethylene tanks suitable for holding diesel?
Can polyethylene tanks handle high temperatures?
What chemicals can be stored in your tanks?
Why is my tank is bulging?
Warranty
What is a pro-rata warranty?
What is the warranty on your industrial tanks?
What is the warranty for diesel ute packs?
- The tank – 2 years warranty from date of purchase
- The hose – 3 months warranty from date of purchase
- The nozzle – 3 months warranty from date of purchase
- The pump –12 months warranty from date of purchase
What is the warranty for troughs?
Does Polymaster provide a warranty for their tanks?
- Certified Premium Corrugated tanks 200 – 50,000L – 20 years from date of purchase
- Certified Smooth wall tanks 2,000 – 27,000L – 15 years from date of purchase
- Certified Slendastyle and Slendaline tanks 600 – 5,000L – 10 years from date of purchase
- Certified Polychoice Slim tanks – 7 years from date of purchase
- Certified Underground tanks – 10 years from date of purchase
Equine
Does feeding directly on the ground impact your horses’ health?
- Better chewing
- Reduced choking risk
- Enhanced airway drainage
- Increased salivation
- and better dental alignment is a few of the advantages.
Does your horse overeat or undereat?
How do you reduce hay wastage?
How to encourage my horse to drink more water?
Why does my horses’ food dry out?
Marketing
Can I use Polymaster’s imagery in our marketing

Get in touch
Call Polymaster today on 1800 062 064